Report Release: The 2011 Nonprofit Technology Staffing & Investments Survey Report

Submitted by Annaliese on Tue, 06/05/2012 - 6:15am

It can often feel like we're making important investment decisions in the dark. Should I put more resources towards developing a formal technology plan? Will that improve how our organization works on our mission? How many technology staff should I have if my total staff is only 5? NTEN's annual research on nonprofit technology spending and practices sheds light on these questions, and many more.

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Since 2006, NTEN has produced the annual Nonprofit Technology (formerly "IT") Staffing and Investments survey and report for the nonprofit sector. Nearly 1,000 nonprofit professionals filled out the latest annual survey conducted by NTEN and The NonProfit Times at the end of 2011, providing us with another year of benchmarks and data concerning: salaries, outsourcing, organizational structure, and other aspects of Nonprofit Technology practices.

More than half (55%) of respondents reported that their organization has some type of formal technology plan, a sharp increase over previous years.

One of the findings that stood out to us: More than half (55%) of respondents reported that their organization has some type of formal technology plan, a sharp increase over previous years. Does having a plan help an organization? According to our research, organizations who include a formal plan are much more likely to have a higher overall Tech Adoption Level compared to their peers, and, perhaps more importantly, will also have a higher "Tech Effectiveness Score."

Other Key Findings:

  • On average, respondents’ overall Technology Budget is $3,746.78 per organizational staff, and about 5% of their overall organizational operating budget.
  • Overall, respondents report having 3.5 technology staff. This varies by organizational size, with Small Organizations reporting an average of 1.26 tech staff, and very large Organizations reporting 8.56.
  • Nearly 44% of respondent organizations are considering ROI of technology projects or programs at least somewhat. However, only 7% are evaluating ROI rigorously or regularly.

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