Choosing Donor Mangaement Software (DMS) can be frustrating and overwhelming. With so many choices and so little time to research all the options, many of us rely heavily on the recommendations of our peers to cut through the noise and provide some insight. This is why NTEN is proud to present the results of our first Donor Management Software Satisfaction Survey.

Download the report today to find out:

• What criteria are important for retaining business/customer loyalty?
• Which systems would your peers recommend or highly recommend?
• How your peers would grade DMS systems on their:
  • Quality and Reliability
  • After Sale Support
  • Vendor’s Ability to Deliver on Promises and Deadlines
  • Usability
  • Value for the Price Required to Implement
  • Value for the Time Required to Implement
  • Ability to be Customized to Fit Your Needs

The report is available free to NTEN Members, $50 for non-members. NTEN Members also receive access to the full data set for the report. If you're not already enjoying the benefits of being an NTEN member, join today!

According to CIO magazine, the recommendation of peers is one of the most important factors influencing decisions about technology vendors. We’ve surveyed hundreds of your peers in order to provide you with a wide array of opinions about Donor Mangement Software, and the characteristics of the vendors providing those products. Once you have identified two or three systems that meet your organization’s needs, this report can help you to make your final decision as to which system is right for your organization.

There is no one perfect Donor Management Software solution for all organizations. The choice of a DMS system is influenced as much by the needs of your organization as by the system itself. The information in this report is not intended as a starting place for choosing a DMS; it cannot replace an organizational needs assessment. Nor does this report provide information on the different features offered by DMS systems. For overviews and reviews of DMS systems and their features, you may want to look at articles at http://www.idealware.org or http://www.techsoup.org.