A photograph by Michael Matti of the Fremont Troll sculpture in Seattle.

How To Beat the Trolls: Advice from the Front Lines of Comment Moderation

October 12, 2016
Given the challenges of moderating comments, it’s no surprise so many sites consider turning them off. But there are some tools you can use to create a respectful, thriving comment section.
A collage of 9 photos featuring Fellow Aneta Lee and her digital inclusion work in Atlanta, Georgia.

Atlanta and the State of Digital Inclusion

October 12, 2016
2015 Digital Inclusion Fellow Aneta Lee gave us an update on her work with the Parks and Recreation Department in Atlanta, Georgia.
Elders gather around a laptop, smiling.

Digital Literacy: More Than Just a Skill

October 11, 2016
Education is about more than just technical skills. Sometimes it’s about knowing that there’s a solution in the first place. So many people assume that their financial barriers are insurmountable, and they think that they need to buy a completely new piece of equipment, when a few tweaks or an inexpensive upgrade is all they need to get better use out of what they already have.
A student at the Adult Education Online Learning Lab getting personal assistance from DIF Fellow Sol Katia Jimenez.

Lessons Learned, Digital Inclusion, and Adult Education in SLC

October 5, 2016
Digital Inclusion Fellow Sol Katia Jimenez gives us an update on her work with the Salt Lake Education Foundation in Salt Lake City, Utah
Participants learn new skills at a digital literacy class.

Charlotte, NC and the State of Digital Inclusion

October 3, 2016
Digital Inclusion Fellow Jessica Washington gives us an update on her work with the Urban League of Central Carolinas in Charlotte, North Carolina.
Digital Inclusion at work: Two senior women sit at tables in front of laptops.

Digital Inclusion Fellowship in Review: A Q&A with James Butts

September 28, 2016
Digital Inclusion Fellow James Butts gives us an update on his work with the Triangle Literacy Council in Raleigh, North Carolina.
Digital Inclusion Fellow DeAndre Pickett with a group of graduating students from a class at Literacy Action.

Digital Literacy in Atlanta: An Update

September 26, 2016
As part of the Digital Inclusion Fellowship, Fellow DeAndre Pickett gives us an update on his work with Literacy Action in Atlanta, Georgia.
The Unicorn of Technical Difficulties

How to Use Your Database to Ruin Productivity in 5 Easy Steps!

September 26, 2016
For a good time in non-productivity, recreate all the wheels and silo all your data. Hilarity ensues!

Online and in the Office: The State of Technology-Based Learning in the Nonprofit Sector

September 23, 2016
NTEN is proud to release its landmark report on technology-based learning in the nonprofit sector.
Georgia's postcard infographic

Things We Like (September 2016)

September 22, 2016
Ursula Le Guin, laptop-hacking cats, postcard infographics, and more in this month's Things We Like.