We Appreciate You, Community Managers!

January 25, 2016
For those of you wondering what all those #CMAD posts you’ve seen around the Internet today are about: Community Manager Appreciation Day is a day specifically for celebrating community managers and community organizers for all the fabulous work they do for their communities.

Digital Literacy: A Tool to Support Many Missions

January 25, 2016
In 2008, I worked with a small team of volunteers to launch the nonprofit Community Technology Network, whose mission is to transform lives through digital literacy. I had recently moved from New York City, where I co-managed 27 computer centers that served thousands of people monthly. It was through this work that I first heard the term digital divide and saw firsthand how people were being affected by their lack of access to the Internet, and more importantly, their lack of technological skills.

Don’t Just Hand Over the Plans

January 25, 2016
The days of building a website as merely a static, informational thing are long past. We’re no longer build websites; we’re building a software product, and it’s extremely important for the values and mission of that product to be understood by those who are actually making it.

5 Pitfalls That Ruin Your Productivity (and Sanity)

January 22, 2016
So, those New Year’s resolutions of mine. I was going to sleep more, be on time, meditate every day, and spend less unproductive time online. Despite a few early successes, my resolutions have thus far been fleeting at best. Case in point: this post is a week late, but guess how many times I’ve casually checked Facebook on my phone (even just today)?

3 Lessons for Creating Video Content That Rules the Web

January 22, 2016
Distributed content is all about reaching people where they are, instead of expecting them to come to you. Gone are the days of driving people to your website to complete important calls to action, like signing up for your email list or making a donation. Increasingly, your constituents can take those actions directly from social media sites.

January Member Roundup: 2016 Predictions, Nonprofit Fundraising 101, and Digital Trends Ahead

January 14, 2016
Member Success Story by Leili Khalessi, new books (digital *and* print!), and more in this month's roundup.

6 Ways to Think Like a “CRM” Admin: Nonprofit Edition

January 14, 2016
As customer relationship management systems (CRMs) take on a larger role in the nonprofit sector, the admin role is becoming critical for the operations of a data-driven organization. If you have recently taken on the responsibility of an admin, or if this position is in your future, you may wonder if you have what it takes.

An Eleven Step Program to Cure Shiny Object Syndrome

January 13, 2016
Are major technology decisions at your organization characterized by any of the following six red flags?

From Exasperation to Aspiration: Digital Inclusion Fellowship Voices

January 12, 2016
In May 2015, NTEN and Google Fiber launched the Digital Inclusion Fellowship, a new national program investing in local communities and nonprofit organizations to address the digital divide. Sixteen Fellows are working this year on projects that include setting up basic computer skills courses, increasing home Internet usage, and volunteer recruitment and training. Leslie Scott shares her recent work as a Fellow in Kansas City, working for Full Employment Council.