Meet NTEN's Staff

Amy Sample Ward, CEO

Amy's dedication to educating and supporting nonprofit and community organizations in using technology to make lasting change brought her to NTEN as the Membership Director in 2011, then as the CEO in June 2013. Whether it is by connecting individuals, organizations, campaigns, or possibilities, Amy hopes to facilitate the nonprofit technology sector transitioning into a movement-based force for positive change. 

She is also a speaker, author, and trainer having worked with groups and spoken at events around the world. In 2013, she co-authored Social Change Anytime Everywhere: How to implement online multichannel strategies to spark advocacy, raise money, and engage your community with Allyson Kapin. She previously co-authored Social by Social, a handbook in using social technologies for social impact, and has contributed to various other publications about social change and technology. 

After opportunities to live and travel around the US and beyond, she is happy to be back in her native state of Oregon. Offline, Amy is hiking, biking, or exploring with her husband and dog, with a preference for Oregon's coast or wine country. 


Andrea Post, Conference Manager

Andrea believes that nonprofits + technology = an incredible avenue for social change. She has spent her career encouraging individuals to become passionate advocates, organizations to develop impactful community-building events, and the world to care about those less fortunate. She believes that social change percolates, and NGOs have the power to help the good bubble up.

She started this career path as an organizer on political campaigns, did her obligatory time as a San Francisco citizen during the first dot-com bubble, then went to the corporate world where she handed out the big checks in charitable giving, sponsorships, and community relations. One of those sponsorships launched her into the world of conference planning, where she spent 6 years as the program director for the Conferences for Women in Pennsylvania and Texas, which have grown into the largest forums for women in each respective state.

When she roots, she roots for the Timbers and the San Francisco Giants. Her other car is a kayak.



Ash Shepherd, Education Director

Ash has been in love with the nonprofit sector for nearly two decades, where he has worked in the areas of conservation, environmental education, social work, youth program development, and technology consulting. He has been an active member of the NTEN Community, serving as a co-organizer of Portland’s 501 Tech Club, and completing a three-year term on the NTEN: Change Journal's Editorial Committee.

Ash earned a B.S. from the University of Montana in Resource Management and a Masters in Environment and Development from the University of Kwa-Zulu Natal in South Africa. He is a well respected public speaker and has developed numerous nonprofit resources including the Nonprofit Social Media Audit and co-authored the Social Media Road Map.

Outside of work Ash enjoys exploring the outdoors with his family, playing indoor soccer and searching for the "perfect piece of pie".


Bethany Lister, Community Program Coordinator

Bethany has been involved in some aspect of nonprofit technology for most of her career. She is a co-organizer of Portland’s 501 Tech Club, PDXTech4Good, wrangler of local CiviCRM meetups, and board member for the technology reuse and education nonprofit Free Geek. Bethany also teaches nonprofit management courses online.

Bethany’s latest adventures include researching conference codes of conduct, learning how to knit, and playing roller derby (not simultaneously). She is all the time trying to be a better advocate for diversity in tech.


Daniel Fellini, Web Developer

Dan comes to NTEN with a long history of nonprofit technology work, starting in public broadcasting, and most recently in several roles, including vice president of media, at the global nonprofit One Economy Corp.

Dan has been fascinated with technology since he was a child. His first real computer was a Commodore 64, a small piece of technology that opened his eyes and changed his life forever.

As a developer, project manager and producer, Dan has a long and varied list of technical accomplishments that spans over 15 years. He was part of a team that built public broadcasting’s first social networking app that tied stations and shows together with listeners and viewers. He was executive producer of a cutting-edge web video and blog network for low-income people. He built a popular webapp for Car Talk that let automobile owners have targeted discussions and get updates about their favorite cars. Along the way, he’s built dozens of WordPress sites.

Dan is passionate about his work, but he also loves his adopted city, Portland, and all that it has to offer: hiking, biking, camping, The Timbers, and even the weather (mostly). He lives in a restored bungalow with his wife and the best dog ever of all time. Ever.


Eileigh Doineau, Development Manager

Arriving at NTEN has been a happy bend in the road for Eileigh, who comes from a background in environmental design and English literature. After a year in AmeriCorps teaching environmental education, a summer in Africa working with communities to protect local natural resources, and a master's thesis on design and community engagement, she ventured into the nonprofit realm. Though Eileigh loves to get her hands dirty out in the real world, she recognizes that technology is a transformative tool of empowerment and is delighted to be helping others make the most of it.

Away from her computer, Eileigh enjoys short stories, wilderness ramblings, and getting the most out of her ice cream maker.



James Sigala, Program Coordinator

James is a long-time Portland resident with a passion for technology, no baggage travel, and the arts. From medical devices to web design, he has an extensive background coordinating technology and training for a variety of organizations. Although NTEN is his first nonprofit experience, James comes from a family with a long history of social service and nonprofit work, and is excited to contribute to the community.

He is a recent graduate from Portland State with a BS in Social Science & Psychology with an interest in what makes people and society tick.

Outside of work, James is engaged in personal development, consuming copious amounts of nonfiction, and developing his social network.


Jessica Holliday, Operations Director

A long-time Portland resident, Jessica Holliday still recalls the days when the Church of Elvis, not Voodoo Donuts, was the Old Town tourist destination. From software development to kitchen management to finance, Jessica has enjoyed a long and storied career of creating and managing the systems that make small organizations tick.

When not in front of a computer for work, Jessica enjoys being in front of a computer learning Ruby on Rails. Away from the computer she wrestles with learning Mandarin Chinese and struggles to keep up with her husband on a bicycle.



Joleen Ong, Marketing & Publications Director

Joleen is a strong advocate of the nonprofit sector's role in bringing about social change, and the power of smart communications and technology to make this happen. At NTEN, Joleen is the editor of NTEN: Change, the quarterly journal for nonprofit leaders, and helps to support NTEN's 50,000+ community members meet their mission through technology.

Prior to NTEN, she served as the Communications Manager at the human rights organization Social Accountability International in New York for over five years. Joleen's roots are in campus organizing, and she has led numerous successful campaigns to increase responsible procurement with Fair Trade.

Joleen earned her MS in Nonprofit Management from the New School, and BA in International Studies and Spanish/Anthropology at the College of New Jersey. She has led presentations on the topic of nonprofit marketing, communications and sustainability worldwide. She is also a member/blogger of the Integrated Marketing Advisory Board (IMAB) and frequent webinar trainer at Joleen is a contributor to the 2014 publication, 'Annual Editions: Technologies, Social Media, and Society' and editor of two award-winning short documentaries. 



Karl Hedstrom, IT Director

Karl joined the NTEN team back in 2006 as an AmeriCorps CTC VISTA Volunteer, and then stayed on after accepting a position as NTEN's Data and Systems Manager. After working remotely from Chicago for 3 years, he moved to Seattle in 2011 and took on a more strategic role as IT Director.

Before NTEN, Karl served as a Peace Corps Volunteer in Niger, West Africa. His focus was on community development, but he also worked in several other fields including AIDS awareness, environmental education, and small income generation. This experience allowed him to see first hand the huge impact technology can have in the nonprofit and development fields.

Karl graduated from Pomona College in 2002 with a BA in Physics, and this technical background nicely complements his development experience in his role at NTEN.

Outside of work, Karl keeps himself occupied with a variety of intramural sports leagues and video games, but also jumps at any chance to escape into the wilderness with his wife Anna and their yellow lab Nali.


Lauren Gall, Administrative Assistant

Lauren joined the NTEN team as their administrative assistant in January 2014. She is co-owner of VaVa Virtual Assistants, currently residing in Atlanta, GA. With over 7 years of administrative experience in nonprofit, business, and marketing fields, she comes to NTEN with a continued passion to assist in their business endeavors.

Her organization, communication, and great work ethic has helped propel her career. She has the passion to help others and a drive to succeed. Lauren earned her Bachelor’s Degree from The Ohio State University in Strategic Communications in 2008.



Leana Mayzlina, Digital Inclusion Campaign Manager

Leana is passionate about embracing technology to achieve transformative social change.  She believes that solutions to some of the world's biggest challenges can be found in grassroots communities from Chile to Kenya, and that technology is the megaphone for their voice and agency.

Prior to NTEN, she was the Digital Action Campaigns Manager for World Pulse, where she developed international initiatives aimed at delivering grassroots women leaders' testimonies and visions to decision-makers and influential forums. Leana recently moved back to the Pacific Northwest after 7 years working in Latin America, where she managed international cooperation programs in areas ranging from poverty alleviation to social entrepreneurship.  A native of Ukraine, she speaks Russian, English, Spanish, and um pouquinho de português and holds a BA in Spanish and Latin American Studies from Pitzer College, as well as an MA in International Studies from the University of Chile. 

Outside of office hours, you're most likely to find Leana walking dogs at the local animal shelter, discovering new brews (of the caffeinated kind!), and packing her backpack for her next adventure.



Megan Keane, Membership Director

Megan is a long-time San Francisco bay area resident with an extensive nonprofit background in community management, communications, and volunteer management. She's a problem solver and network builder passionate about connecting with people both on and offline. As NTEN's Membership Director, Megan supports the NTEN Community, helping others connect, learn, and make the most of technology.

While she's not online, Megan can be found teaching or practicing yoga, hiking, or curling up with a good book. She's also a self-professed penguin nutcase enthusiast.


Steph Routh, Content Manager

Steph came to nonprofit work through the side door, after studying classical music performance, working in an Alaskan fish cannery, and teaching theater and creative writing in NYC and Thailand, among other pursuits. Those side trips notwithstanding, she has spent over a decade in the nonprofit sector, with a focus on organizational development, communications, fundraising, and program planning. Steph served as the first Executive Director of Oregon Walks for five years prior to joining NTEN. She is passionate about removing barriers to opportunities and finding equity at the many intersections of social justice work. And she feels lucky every day she is at NTEN, with a Community that does exactly that.

Outside the NTEN office, Steph is the Mayor of Hopscotch Town, a consulting and small publishing firm that inspires and celebrates fun, lovable places for everyone. Steph is married to her bicycle and an aunt of two.



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