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Meet NTEN's Staff
Amy Sample Ward, CEO
Amy's dedication to educating and supporting nonprofit and community organizations in using technology to make lasting change brought her to NTEN as the Membership Director in 2011, then as the CEO in June 2013. Whether it is by connecting individuals, organizations, campaigns, or possibilities, Amy hopes to facilitate the nonprofit technology sector transitioning into a movement-based force for positive change.
She is also a blogger, facilitator and trainer having worked with groups and spoken at events in the US, UK and around the world. In 2009, she co-authored Social by Social, a handbook in using social technologies for social impact, and has contributed to various other publications about social media. She is a conversation-starter and thought-leader, writing about strategic uses of new technologies for communities and organizations on her blog and the Stanford Social Innovation Review. Previously, she served as Community Development Manager for a program area at TechSoup Global called Community-Driven Innovation, where, among other things, she managed the NetSquared program.
(Photo credit: Trav Williams, Broken Banjo Photography)
Jill Farrow, COO/CFO
Jill is a Portland native who has long volunteered for and served on the boards of nonprofits in the community, even while working in the for-profit sector. She started her career in public accounting, then served in senior finance and operational roles in industry-leading businesses in food distribution, health insurance, and banking.
Jill describes herself as a humanist, mother, mentor, and friend. She's always interested in learning and loves to read (preferring nonfiction and narrative long-form journalism). Jill's continuing education includes physiology, kinesiology, and massage therapy; her special interests include foremost always her daughter, slow food, vegetarian cooking, photography, and hiking with her dogs.
Karl Hedstrom, IT Director
Karl joined the NTEN team back in 2006 as an AmeriCorps CTC VISTA Volunteer, and then stayed on after accepting a position as NTEN's Data and Systems Manager. After working remotely from Chicago for 3 years, he moved to Seattle in 2011 and took on a more strategic role as IT Manager.
Before NTEN, Karl served as a Peace Corps Volunteer in Niger, West Africa. His focus was on community development, but he also worked in several other fields including AIDS awareness, environmental education, and small income generation. This experience allowed him to see first hand the huge impact technology can have in the nonprofit and development fields.
Karl graduated from Pomona College in 2002 with a BA in Physics, and this technical background nicely complements his development experience in his role at NTEN.
Outside of work, Karl keeps himself occupied with a variety of intramural sports leagues and video games, but also jumps at any chance to escape into the wilderness with his wife Anna and their yellow lab Nali.
Lindsay Martin-Bilbrey, Program Director
Lindsay joins NTEN from a background in program development, education, and hospitality. She loves nothing more than creating interactions and educational opportunities where people can work together on innovative ideas and solutions and change the world.
Recently transplanted to the West Coast from the East Coast, Lindsay is an Oklahoma native who firmly believes that her Oklahoma State Cowboys will win the National Championship this year. She's also a Florence and the Machine fanatic, enjoys cooking and entertaining, and swears that this year is when she'll start running again, although she currently spends more time running after her two awesome little boys and husband than out on a trail.
Brendan Blaine, IT Systems Manager
Since joining NTEN in August, 2010 Brendan has been learning everything he can about the nonprofit sector. While new to the NPTech community, he has been assembling and disassembling (much to his parents' trepidation) electronics since he was a child. He brings that love of technology with him to NTEN, where he helps connect people with the programs that will help them to learn how to use technology to further their missions and change the world.
When not working Brendan can be found wearing his ridiculously oversized headphones playing video games on his custom built PC, skateboarding with friends, reading , experimenting with photography or relaxing with his wife and their menagerie of furry beasts.
Julie Tonroy, Project Manager, Conferences and Events
Julie Tonroy is a native Oregonian who spent the last two decades in San Francisco working in technical publishing, conferences, trade shows, and theatrical event logistics. Julie comes to NTEN with a background in nonprofit work dedicated to environmental, economic, and social justice, and she holds a B.A. in urban studies and planning from San Francisco State University.
In her free time, Julie enjoys travel, volunteering at her son’s school, collecting mid-century kitsch, and spending time with her family. Julie sees herself as a conduit of information exchange. She is excited to practice her professional event management skills within the nptech arena in a way that will create positive change in the world.
Megan Keane, Community Engagement Manager
Megan is a long-time SF bay area resident with an extensive nonprofit background in community management, social media, and volunteer management. She's a problem solver and network builder passionate about connecting with people both on and offline. As Community Engagement Manager, Megan supports the NTEN community, helping others connect, learn, and make the most of technology.
While she's not online, Megan can be found teaching or practicing yoga, hiking, or curling up with a good book. She's also a self-professed penguin nutcase enthusiast.
Eileigh Doineau, Membership Coordinator
Arriving at NTEN has been a happy bend in the road for Eileigh, who comes from a background in environmental design and English literature. After a year in AmeriCorps teaching environmental education, a summer in Africa working with communities to protect local natural resources, and a master's thesis on design and community engagement, she ventured into the nonprofit realm. Though Eileigh loves to get her hands dirty out in the real world, she recognizes that technology is a transformative tool of empowerment and is delighted to be helping others make the most of it.
Away from her computer, Eileigh enjoys short stories, burritos, and wilderness ramblings.
Heather Guichard, Program Coordinator
Originally hailing from Seattle, Heather spent 4 years in the nonprofit sector in Washington, DC before joining NTEN in August of 2012. While in DC, Heather worked for the American Society of Hematology in their Membership/ IT department and then in their Meetings department as a Meetings Associate. She attended college at Washington State University, where she studied philosophy, pre-law, and sustainable development. She was also highly active in student government at WSU, chairing 2 student organizations related to environmentalism and political engagement. Heather is excited learn and participate in all that technology can do for good in this world.
She also spent lots of free time biking about DC and hiking in Virginia's Shenandoah Valley. She now spends nights and weekends exploring the city, pursuing her passion for sustainable agriculture and volunteering for Friends of Family Farmers.
Jessica Holliday, Accounting & Operations Coordinator
A long-time Portland resident, Jessica Holliday still recalls the days when the Church of Elvis, not Voodoo Donuts, was the Old Town tourist destination. From software development to kitchen management to finance, Jessica has enjoyed a long and storied career of creating and managing the systems that make small organizations tick.
When not in front of a computer for work, Jessica enjoys being in front of a computer learning Ruby on Rails. Away from the computer she wrestles with learning Mandarin Chinese and struggles to keep up with her husband on a bicycle.